Privacy Policy

1. Who We Are

Fide Consulting Limited (“Fide Consulting”, “we”, “us” or “our”) is a regulatory consulting firm registered in England and Wales (Company Registration Number: 16543126). Our registered office is at 128 City Road, London, EC1V 2NX.

We are the data controller for personal data collected through this website (https://fide-consulting.com) and are committed to protecting your privacy.

2. Information We Collect

We may collect the following categories of personal data:

• Identity data: name, job title
• Contact data: email address, telephone number, company name
• Technical data: IP address, browser type and version, time zone, browser plug-in types and versions, operating system
• Usage data: information about how you use our website
• Communications data: messages you send us via the contact form or email
• Community data: if you join the Fide community as an enrolled learner, the name you give and the posts and replies you write there
• Survey data: if you answer one of our surveys (for example after a session), your answers. Surveys are anonymous unless you choose to leave your name and email to hear from us

Community posts are visible only to members of your programme cohort and the Fide team, never to the public or search engines. You can remove your own posts at any time, and the Fide team may hide posts that don't follow the community guidelines.

3. How We Use Your Data

We use your personal data to:

• Respond to enquiries submitted through our contact form
• Provide and improve our services
• Comply with legal obligations
• Send you relevant industry insights and updates, where you have consented
• Understand what students and attendees found useful, and shape future sessions and programmes (survey answers are only ever reported together, never individually)
• Run the members' community for enrolled learners, including emailing you when someone replies to a discussion you've posted in (you can turn this off)

4. Legal Basis for Processing

We process your personal data on the following legal bases under the UK GDPR:

• Legitimate interests – responding to enquiries and improving our website
• Legal obligation – where required by applicable law or regulation
• Consent – for marketing communications

5. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Contact form submissions are typically retained for up to 2 years. Survey answers are kept for up to 2 years, and if you left your details to hear from us, we keep them until you unsubscribe.

6. Your Rights

Under the UK GDPR, you have the right to:

• Access your personal data
• Correct inaccurate personal data
• Request erasure of your personal data
• Object to or restrict processing
• Data portability (where applicable)
• Withdraw consent at any time (where processing is based on consent)

To exercise any of these rights, please contact us at info@fide-consulting.com.

7. Cookies

We only use cookies that are essential for the website to work, such as keeping you signed in to your account. We don't use advertising or tracking cookies. We count visits to the website anonymously, without cookies and without identifying you. If you open our booking calendar or go to our secure payment page, those services may set their own cookies.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies.

9. Contact

If you have any questions about this Privacy Policy or our data practices, please contact us at:

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.